WHOLESALE TRADE ONLY
All accounts must have a city or county privilege license and have a state tax certificate to operate as aretailer, wholesaler or manufacturer. Merchandise purchased under wholesale must be for use in manufacturing or resale.
TERMS OF SALE
Mastercard, Visa, Discover, and American Express, and PayPal. We do not accept C.O.D. shipments. Orders may be subject to cancellation if payment information can not be obtained by Sara's Signs after several contacts, up to the time of planned ship date. Order cancellations at the request of the customer must be submitted in written format via fax or email.
Default shipment method is UPS Ground. Orders larger in size or weight maybe delivered via common carrier. This policy exists to ensure reasonable freight rates for our customers.
Sara’s Signs hand paints each sign to order. With that shipping can be longer than expected, especially during high volume times of the year. As we do not expect it, shipping can take up to a maximum of 2 weeks to ship.
DAMAGES AND CLAIMS
All discrepancies and claims must be reported to Sara's Signs within 10 days of receipt of goods. Freight damages should be filed with the carrier. Returns are not accepted without prior approval, and may be subject to a 15% restocking fee plus freight. Because most Sara's Signs merchandise is hand crafted, there will be some variations in color, texture and finish, as well as slight irregularities. These are not considered flaws or defects.
QUESTIONS OR INQUIRIES
Please contact us at 503.432.7378 Office hours are Monday through Friday, 8am to 5pm, PST.